These Terms of Service ("Terms") govern your access to and use of the services, websites, and products provided by QualeQuest ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.
1. Services
QualeQuest provides intelligence systems, AI consulting, behavioral analysis, and related technology services. The specific scope, deliverables, and terms of any engagement will be defined in a separate service agreement or order form as applicable.
2. Eligibility
You must be at least 18 years of age to use our services. By using our services, you represent that you meet this requirement and have the legal capacity to enter into these Terms.
3. User Accounts
Certain services may require you to create an account or receive access credentials. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Acceptable Use
You agree not to:
- Use our services for any unlawful purpose or in violation of any applicable laws or regulations
- Attempt to gain unauthorized access to our systems, networks, or other users' accounts
- Interfere with or disrupt the integrity or performance of our services
- Upload malicious code, viruses, or harmful content
- Reverse engineer, decompile, or otherwise attempt to extract the source code of our services
- Resell or redistribute our services without written authorization
5. Intellectual Property
All content, technology, trademarks, and materials associated with our services are owned by or licensed to QualeQuest and are protected by applicable intellectual property laws. You retain ownership of any data or content you submit to us for analysis. We retain ownership of all analytical methodologies, frameworks, reports structures, and proprietary systems used to deliver our services.
6. Data and Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using our services, you consent to the practices described in the Privacy Policy.
7. Payments
For paid services, you agree to pay all applicable fees as described at the time of purchase. All payments are processed through our third-party payment processor. Refund policies will be specified at the point of purchase or in the applicable service agreement.
8. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or secure.
9. Limitation of Liability
To the maximum extent permitted by law, QualeQuest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of or inability to use our services.
10. Indemnification
You agree to indemnify and hold harmless QualeQuest and its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
11. Termination
We may suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
13. Changes to Terms
We reserve the right to modify these Terms at any time. The updated version will be indicated by the "Last updated" date at the top of this page. Your continued use of our services after any changes constitutes acceptance of the revised Terms.
14. Contact
If you have questions about these Terms, please reach out to us through the contact form on our website.