QualeQuest ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
We may collect information you voluntarily provide to us, including:
- Name and email address when you submit a contact form or inquiry
- Information contained in files you upload for analysis (such as AI conversation exports)
- Communications you send to us
We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and pages visited. This data is collected through standard server logs and is used solely for security monitoring and service improvement.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and communications
- Process and deliver analysis reports you request
- Monitor and ensure the security of our services
- Comply with legal obligations
Data Retention and Deletion
Uploaded files submitted for behavioral analysis are deleted after processing is complete. Contact form submissions are retained only as long as necessary to respond to your inquiry. You may request deletion of your data at any time by contacting us.
Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:
- With service providers who assist in operating our services (such as hosting and email delivery), subject to confidentiality obligations
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of QualeQuest, our users, or the public
Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use essential cookies required for basic functionality such as session management and authentication. We do not use advertising or third-party tracking cookies.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact
If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out to us through the contact form on our website.